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Telepresence robot Maintenance and repair

How to transfer the robot

How to transfer a robot: do not take it above the point of connection of the two parts of the neck tube. Take only the lower part.

How to charge tablet from robot

Robot has standard USB female connector in bottom of robot head. It has standard USB charging voltage 5.25V and data pins connected together. USB charger is in "On" state only when the robot is On. You can charge any tablet using its own charging cable.

This charger is good enough for using your tablet without extra charging as long as you want, but if you need to charge tablet very fast, use native charger supplied from tablet manufacturer. Switch off the tablet screen to speed up charging.

How to charge the batteries

The battery of the robot must be constantly in a charged state. To do this, inside the robot contains a controller programmed to automatically turn off the charger in the case when the batteries are fully charged. Therefore, the robot can never be removed from docking station while it in non-using state.

The charging level is shown on the robot control web page, after touching the control circle, if the robot is not on the dock.

In the case that the batteries are discharged below 10.5V, the robot will shut down automatically. But, if in case of malfunction batteries are discharged below 10V, (the percentage of charge on the telepresence robot control disk has become negative), disconnect the robot computer (pull out the micro USB power connector from Raspberry circuit board). Connecting them again will be possible only after about 10 hours, because after a deep discharge, the robot's charger will be in the battery recovery mode.

If you are going to not use the robot for a long time (for example, more than a month), it is better to turn it off.

Below you can see the telepresence robot docking station.

Docking station for telepresence robot BotEyes

Docking station allows telepresence robot to be in ready condition all time. This is convenient if the robot is in a room where there are no people and there is no one to turn it on. It's advisable to drive into the dock at a low speed to soften the robot's impact on the docking station.

How to replace the batteries

When the batteries are depleted, their capacity drops sharply. If the batteries fail or their capacity has fallen to unacceptable values, you need to replace it by similar ones, with a voltage of 12 V and capacity of about 7 Ah, for example, brands Powerman CA1272, Fox NP7-12, CSB GP1272F2 etc. This battery is used as usual in uninterruptable power supply for office computers. The robot's batteries are connected in parallel, so it is important that they are identical in technical characteristics and that the voltages on different batteries differ by no more than 0.3 V.

When choosing a battery for replacement, pay attention to the shape of its terminals to ensure its structural compatibility with the connectors used in the robot.

ATTENTION! Red wire must be connected to "+" terminal of battery, white wire to "-" terminal.

If the robot fails, contact the manufacturer by e-mail.

Repair can consist of replacing individual telepresence robot modules, which the consumer can perform on his own. The failed parts of the robot are sent to the consumer by surface mail: during the warranty period it is free of charge, after the its end with payment according to the price list, valid at the time of receipt of the application.

Safety rules

The robot should only be used in accordance with its direct purpose. Do not use the robot as a stroller to carry children or any cargo.

Storage, transportation and disposal

Keep the robot in the manufacturer's box. In its absence, measures must be taken to protect the product from ingress of dust, moisture, condensate, foreign bodies into it. Shelf life of the robot is 10 years.

Transportation of the product is allowed by any means of transport in the manufacturer's package.

The robot does not contain harmful substances and its disposal does not require special measures, except for the disposal of batteries. Batteries after their failure, should be handed over to the nearest point of reception of storage batteries, the address of which can be found on the Internet.